1. Preamble
2. Instructions on right of withdrawal
3. Consequences of the withdrawal
4. Sample withdrawal form
1. Preamble
If the contract is concluded directly with Food Database GmbH (and not via an app store such as Google, Apple or Huawei), the User has a statutory right of withdrawal from Food Database GmbH, which is explained below. In the event of a purchase via an app store (such as from Google, Apple or Huawei), different provisions apply, which are pointed out in the purchase process there.
2. Instructions on right of withdrawal
You have the right to withdraw from this contract within 14 days without reason.
The period for the right of withdrawal amounts to fourteen days from the day the contract was concluded.
In order to exercise your right of withdrawal, you must inform us
Food Database GmbH
Konsul-Smidt-Straße 23
28217 Bremen, Germany
Tel.: +49 (0)421 9896 1315
E-Mail: support-payment@fddb.info
in a clear statement of your decision to withdraw from this contract (e.g. by sending a letter by post, fax or email). You may use the enclosed sample withdrawal form, but this is not mandatory.
The withdrawal deadline is deemed met if the statement stating your decision to use your right of withdrawal is dispatched before the withdrawal deadline expires.
3. Consequences of the withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
4. Sample withdrawal form
(If you wish to withdraw from the contract, please fill in this form and send it back to us).
To:
Food Database GmbH
Konsul-Smidt-Straße 23
28217 Bremen, Germany
Tel. +49 (0)421 9896 1315
E-Mail: support-payment@fddb.info
I/we withdraw (*) from the contract I/we (*) entered into concerning the purchase of the
following goods (*)/the performance of the following service (*)
_______________________________________________________________________
Ordered on (*)/received on (*)
_______________________________________________________________________
Consumer’s name
_______________________________________________________________________
Consumer’s address
_______________________________________________________________________
Consumer’s signature (only if notification is made in writing)
____________________________________________________________________
Date
____________________________________________________________________
(*) delete as applicable